Course Details

What every new supervisor & manager needs to know about managing people

Key topics covered:

The key topics covered in this short course include:

  • Understanding your own leadership style and the work preference styles of your team
  •  Leading with emotional intelligence and being able to communicate effectively on the job
  •  Being able to communicate with influence

Learning Outcomes:

This short course will equip managers to understand their own leadership style and how it will help them to maximise productivity from their teams. At the completion of this course you will be provided with the opportunity to assess yourself across the emotional intelligence competencies, identify your own strengths and challenges and learn practical techniques to improve and enhance their ability to positively impact their teams.

Who Should Attend
This learning level is intended to support new supervisors/manager/graduates (Entrants) and PCIM (0-3yrs experience)


4 Hours


CIM Member Price


Affiliate Member Price


Non Member Price


Currently Scheduled Course Dates

P0202 - 06
Live Webinar or ICI Learning Centre
1300 424 287

  • If the scheduled dates are not suitable please fill in this form to submit a request for new date(s) to be scheduled. Note you don't need to specify the course code this will be automatically included.

  • Ideal date range in which you would like to attend the course:

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