Course Details

P0205
People
 
Negotiation and influencing skills
All

Key topics covered:

Key topics covered:

The key topics covered in this short course include:

  • Be hard on the problem and soft on the person – remove the emotions and focus on the facts 
  • Focus on needs, not positions – Distinguishing between core business needs and personal gain
  • Be inventive about win-win options – identify solutions that have a positive impact on the business, its operations and people
  •  Make clear agreements – set definable outcomes and accountability


Learning Outcomes:

This short course will equip managers understand the communication techniques involved in influencing and persuading others. You will also learn how to communicate with influence to improve negotiation skills. 
At the completion of this course you will be able to identify when to apply influencing skills, when and whom to collaborate with and how to negotiate to get desired outcome.  


Who Should Attend
 
Prerequisites
 
Duration
 
This learning level is intended to support all levels of civil managers.

 
None but P0204 recommended

 
6 Hours
 

Pricing:

Non Member Price

$482.00


Affiliate Member Price

$358.00


CIM Member Price

$326.00


Bulk employer paid - CIM

$0.00


Currently Scheduled Course Dates

03/11/2021
01:00-07:00
P0205 - 08
People
Live Webinar
1300 424 287
admin@iciaustralia.com

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