Course Details

Negotiation and influencing skills

Key topics covered:

Key topics covered:

The key topics covered in this short course include:

  • Be hard on the problem and soft on the person – remove the emotions and focus on the facts 
  • Focus on needs, not positions – Distinguishing between core business needs and personal gain
  • Be inventive about win-win options – identify solutions that have a positive impact on the business, its operations and people
  •  Make clear agreements – set definable outcomes and accountability

Learning Outcomes:

This short course will equip managers understand the communication techniques involved in influencing and persuading others. You will also learn how to communicate with influence to improve negotiation skills. 
At the completion of this course you will be able to identify when to apply influencing skills, when and whom to collaborate with and how to negotiate to get desired outcome.  

Who Should Attend
This learning level is intended to support all levels of civil managers.

None but P0204 recommended

6 Hours


Non Member Price


Affiliate Member Price


CIM Member Price


Bulk employer paid - CIM


Currently Scheduled Course Dates

P0205 - 08
Live Webinar
1300 424 287

  • If the scheduled dates are not suitable please fill in this form to submit a request for new date(s) to be scheduled. Note you don't need to specify the course code this will be automatically included.

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