18 January New Member Services Coordinator January 18, 2021By ICI Administrator General 0 Happy New Year, from all the team at The Institute. We wish all our Members a safe and exciting year ahead. 2021 will be a huge year for the civil infrastructure industry and The Institute. We have big plans for the year and look forward to supporting our Members and the industry throughout 2021 and beyond. One such development at ICI is the introduction of Wendy Climpson, our amazing new Member Services Coordinator. Wendy brings a wealth of experience in professional development and customer service, and her focus will be to ensure you, as our Members, have all the support you need to develop professionally and take yourself from where you are in your career, to where you want to be. This exciting new role at The Institute continues our commitment to supporting people’s futures by providing standards and recognition, continual professional learning and networking opportunities. We do this through supporting our Members to Aspire, Learn, Connect, Be Recognised and Be Rewarded. We want to wish you all the best in 2021. Make it a year where you take control of your career and achieve something great. New Member Services Coordinator Our new Member Services Coordinator, Wendy Climpson, brings to ICI Australia extensive experience in customer service and sales primarily in the community service industry, as well as leadership in the education space. Her focus is always customer centric, building rapport, and aims to leverage continuous improvement and engagement strategies where possible as Member Service Coordinator with ICI Australia, to provide optimal customer and stakeholder experiences. Outside of ICI, Wendy loves exploration in whatever form presents, whether it’s trying new things or visiting new places. And coffee. Her ultimate goal is to be a published author. Related Posts ICI Insider - 7 Golden Rules of managing underground services This month’s ICI Insider is relevant to all in the civil industry – Duty of care towards services safety - Controlling the various dangers that exists as a result of services that are near or within your projects. Designed and delivered by an expert in this field, you will also learn more about current incidents to assets across Australia. The CCF Membership Advantage Members of the Civil Contractors Federation (CCF) receive extra value from their Membership in 2023, with ICI Australia offering additional discounts to CCF Members nationwide. CPD upgrades for ICI Members An increase in Endorsed Learning Organisations, along with a simplified points structure, allows ICI’s graded Members more efficient access to CPD points Changes to ICI Australia Membership and Courses After carefully analysing overheads and costs, we have made the necessary decision of a price adjustment to our professional development courses and Memberships. Don't Miss Out on the next ICI Australia infrastructure project tour ICI Australia recently invited Members to tour the Parramatta Light Rail works. It was an absolute delight! We were lucky to have taken a few of our esteemed Members along for this remarkable journey, and they were impressed with the incredible progress in civil infrastructure. Manners and the Modern Workplace Once upon a time, things were a bit more straight forward when it came to manners and the workplace. The manners that our parents instilled in us prevailed, and we learnt to take our cues at work from the senior and the successful. We learnt about a term called “professionalism”, and generally it was applied and understood by all in a corporate environment. Comment (0) Comments are closed.